In just a few sessions, I have been able to connect and work through some issues I’ve been struggling with. Chitara offers space for me to speak candidly and responses to guide me through those thoughts and feelings. Would recommend Chitara to those seeking therapy!
Chitara Waiters, LCSW
Experienced mental health professional
Provides online counselling through BetterHelp
At a glance
Chitara is an experienced, licensed Mental Health Professional who specializes in affordable online therapy offered through our partner, BetterHelp.
- 4.8 stars
- Clients are very satisfied with Chitara. View 8 reviews
- Offers Telehealth visits
Recent reviews
Only two sessions in. First one was very introductory, but the second one really got down to my issue. Almost made me cry, in a good way.
More about Chitara
- 12 years' experience
- Female
- LCSW
As a licensed therapist in New York, I bring over a decade of experience supporting individuals through life's complex challenges. My practice centers on empowering clients to cultivate self-love, navigate social anxiety, and heal from traumatic experiences. I specialize in working with young adults, women, and individuals managing relationship dynamics, including polyamorous and non-monogamous partnerships.
My approach is deeply compassionate and culturally responsive, with a commitment to understanding each client's unique journey. I offer supportive guidance for those experiencing postpartum depression, caregiver stress, family challenges, and addiction recovery. Through collaborative, strength-based counselling, I help clients develop resilient coping strategies and build meaningful, authentic connections.
Drawing from evidence-based practices, I create a warm, affirming therapeutic space where individuals can explore their emotions, challenge limiting beliefs, and move toward personal growth and healing.
Specialties
Stress
Anxiety
Relationship issues
Depression
Coping with life changes
Coaching
Addictions
LGBT
Family conflicts
Trauma and abuse
Grief
Parenting issues
Anger management
Self esteem
Career difficulties
Caregiver issues and stress
Drug and alcohol addiction
Family problems
Infidelity
Polyamory / non-monogamous relationships
Postpartum depression
Post-traumatic stress
Self-love
Social anxiety and phobia
Women's issues
Young adult issues
Insurance Accepted
- Anthem Blue Cross Blue Shield New York
- Cigna
- Empire BlueCross BlueShield
- GEHA
- Optum
- Oscar Health
- UMR
- UnitedHealthcare
Treatment Approaches
- Cognitive Behavioral Therapy (CBT)
- Mindfulness Therapy
- Motivational Interviewing
- Psychodynamic Therapy
- Solution-Focused Therapy
Licenses
Chitara Waiters's National Provider Identifier (NPI) is 1174244453.
- LCSW · New York · 096606 · Renews October 2026
About online counselling
- Counselling without referrals.
- No doctor referral required.
- Convenient.
- Virtual counselling sessions are a flexible alternative to in-person therapy.
- Available now.
- Counselling in as little as 48 hours. No waiting list and no calls to make.
Online counselling, also known as teletherapy, is a method of delivering mental health services through digital means such as video conferencing, phone calls, or messaging platforms. It can be an ideal option for individuals who have difficulty accessing traditional therapy due to geographical distance, time constraints, or personal preferences like privacy and comfort. Many people find it easier to open up from the familiarity of their own space.
Teletherapy has been found to be highly effective, with studies showing that it can produce similar outcomes to in-person therapy, particularly for issues like anxiety, depression, and PTSD. The flexibility and accessibility it offers make it a valuable alternative to conventional therapy settings.
Reviews for Chitara Waiters
All reviews have been submitted by clients after seeing the provider.
Overall rating:
In just a few sessions, I have been able to connect and work through some issues I’ve been struggling with. Chitara offers space for me to speak candidly and responses to guide me through those thoughts and feelings. Would recommend Chitara to those seeking therapy!
Only two sessions in. First one was very introductory, but the second one really got down to my issue. Almost made me cry, in a good way.
Chitara is very professional and helpful. This is my first time doing counselling remotely and I am very comfortable with her.
Chitara is extremely kind, patient and supportive. After each sessions so far, I have left the session feeling significantly lighter and more clear headed. With her help, I’m certain I’ll be feeling my best self soon :)
I've only had one session with her, but she seems to be on the ball, compassionate understanding, and response back to me quickly. I think this is going to be very good for me.
Chitara is amazing, she’s responsive, attenitive, and has been such a great help in my healing journey. Very grateful for her ability to connect. Life saver & changer !
Chitara has been an amazing therapist and while I may be relatively new in my journey, I feel lucky to be paired with her. After my 3rd session she has definitely helped me understand and validate my fears and more importantly has given me tools to navigate past them! Thank you for everything thus far Chitara!
Dr.Waiters is a great help!
Frequently asked questions
Does Chitara Waiters offer telehealth visits?
Yes. Chitara Waiters works with clients by exchanging messages, chatting live, speaking over the phone, or video conferencing based on what works for the client at that particular time.
What language(s) does Chitara Waiters speak?
Chitara Waiters speaks English.
How many years of experience does Chitara Waiters have?
Chitara Waiters has 12 years of experience.
Where is Chitara Waiters licensed to practice?
Chitara Waiters is licensed to practice in New York.
Does Chitara Waiters accept FSA/HSA?
Yes, Chitara Waiters accepts FSA/HSA meaning you can pay for sessions with your pre-tax healthcare dollars. Every year hundreds of thousands of people use their FSA/HSA to pay for therapy.
Does Chitara Waiters accept insurance?
Yes, Chitara Waiters accepts Anthem Blue Cross Blue Shield New York, Cigna, Empire BlueCross BlueShield, GEHA, Optum, Oscar Health, UMR, and UnitedHealthcare.
Does Chitara Waiters accept clients outside of the United States?
No, Chitara Waiters does not accept clients outside of the United States.
Is online therapy as effective as in-person therapy?
Numerous studies support the effectiveness of online platforms in facilitating life changes. For instance, research published by JMIR Publications, conducted by teams from the University of Berkeley, UCSF, and SF General Hospital, found that "users of BetterHelp experienced significantly reduced depression symptom severity after engaging with the platform."
What treatment approaches does Chitara Waiters offer?
Chitara Waiters offers clients Cognitive Behavioral Therapy (CBT), Mindfulness Therapy, Motivational Interviewing, Psychodynamic Therapy, and Solution-Focused Therapy.
How can I communicate with Chitara Waiters?
Chitara Waiters can be engaged in any one of four ways: (1) Exchanging messages, (2) chatting live, (3) speaking over the phone, or (4) video conferencing. You can use different ways at different times as you wish, based on your needs, availability, and convenience.
How do I get started with Chitara Waiters?
Just tap the BOOK NOW button or tap here: A new window will open and you'll be directed to a simple form that will help start the conversation.
Mental health conditions are real, common, and treatable.
And recovery is possible.
When you tap BOOK NOW a new window will open and you'll be directed to a simple form that will help start the conversation.